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Introduction
Designing professional user interfaces is not only a matter of a good graphic artist and some good ideas. Unfortunately, people creating user interfaces just go for a product, without even being aware of the basics or the theoretical principles behind it. Tight schedules, misconceptions (something like "usability is a plus that we cannot afford now"), and inadequate professionalism are responsible for the poor products that surround us.
Designing a user interface may seem a simple and side aspect of the whole application; in fact it is, perhaps, the most important part of the whole system. Despite our focus on software systems, many of the considerations exposed here can be applied to any human artifact intended to interact with other human beings.
This is an important aspect often overlooked. Positive, smooth interaction is just a matter of good design, as any other product created by people to be used by other people. It is a complex problem, quite different from typical engineering challenges, in that, people (with their own characteristics, emotions, and so forth) are involved throughout the whole process (from designers and developers to end-users, indirect user, and so on).
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